Carreras

The Customer Service Representative primary responsibilities include the support of the Account Manager in their effort to maintain the health of the client relationship.  The role supports the Account Manager in maintaining all relevant details of the assigned programs.  Typical responsibilities relate to inventory control and logistical support; organize and maintain design, engineering and space plan assets for assigned programs, and accounting /finance support for assigned projects.

The Assistant Controller, reports to the CFO and is responsible for overseeing the Finance function of all west coast team accounts.

This is an opportunity to join an experienced and accomplished retail Design team, reporting to the Global Creative Director based at RTC’s head office in Chicago. Working in close collaboration with clients and internal teams, you will be responsible for conceptualizing, developing and presenting new design proposals.  

Your work will vary from addressing new client needs, building upon existing programs, and guiding end-users to implement your designs. You will become a key part of the customer team, engaging directly with clients and directly contributing to the success of RTC’s business. Internally, you will collaborate with estimators, model makers, project and account managers, to ensure your designs meets client needs.

This position works to protect RTC’s and clients’ best interests during field installations.  Stores are typically located in North America; however, this position supports our global program requirements and may require travel outside of North America. The position supports client needs on site, monitors installation progress and quality, informs and instructs, as well as performs day to day installation tasks that vary by project. Extensive travel is required. This position reviews delivery expectations, pick and pack accuracy, packaging success and failure, and debris isolation.

This position is responsible for coordinating inventory reports, program reports and submitting reports to clients for all RTC offices. Along with full cycle, beginning to end, of assigned projects, interacting directly with client and internal resources.  The position proactively supports ongoing and existing business in development, production and logistics for RTC products related to global programs.

The Infrastructure Engineer is accountable for the day to day support responsibilities and project work for RTC US based sites, including the main data center. The US team will be collaborating and assisting in the standards and governance across all RTC global sites. This position will require excellent communication skills and superior customer service focus. This position is a hands on role and will require hands on support for trouble tickets items.

The manufacturing Project Manager will participate in the development stage and manage the manufacturing and deployment phases of Point of Purchase displays and fixture programs, ensuring projects are completed on time, within budget and per quality expectations by employing knowledge of manufacturing processes. Document key learnings from projects.

The Project Manager is responsible for ensuring projects are completed on time, within budgets and achieving the approved project scope.

The Product Manager-Beverage will define the market opportunity for the RTC product category covered, both quantitatively and qualitatively. Utilize research, intuition, market experience and innovation to identify and prioritize strategic and tactical imperatives. Serve as the chief advocate for the product category and maximize RTC’s market share and profitability.  Define new product requirements and shepherd the development process. Work with technically oriented people and departments to create cutting edge products and product line. Create sales proposition and marketing materials to inform and equip account managers for success.

Summary

This senior level hands-on IT leader will provide both strategic direction and tactical management for RTC’s global Information Technology function. This position requires strong business and operational experience, and a mindset of delivering solutions that enable the business to evolve and create a competitive advantage.  Not only will the VP IT lead the development and implementation of global IT strategy and initiatives, this position will also own the resource planning process to ensure that initiatives are appropriately staffed with the goal being to develop superb internal IT technical capabilities and minimize outside consultants.  This position is responsible for establishing and maintaining a culture of transparency, collaboration, and mutual respect to ensure that team momentum is built for the long term.  Finally, this position will demonstrate the ability to work with all functions and levels within RTC.  The VP of IT will work with key users to develop strategies and plans and effectively present those plans to Senior Management for approval.  

RTC is a global organization with physical locations and IT infrastructure around the world. Within the US, there is a staff of 12 IT Associates managing business applications, custom applications and infrastructure.  In addition, there is one Associate in China and one in the UK, for local support needs.   

The selected candidate will be responsible for a specific purchase portfolio, acquiring market knowledge, and the development and implementation of strategic action plans.  

This position will initiate and execute domestic/offshore buys of products that maximize lowest total cost, meet approved specifications and company quality standards, meet pre-determined inventory targets, and achieve required customer service levels.  

The Buyer will lead negotiations and manage resources in order to realize uninterrupted supply of materials.  This role will also be responsible for deploying best in class tools and processes throughout the purchasing organization.

Furnish accurate and timely estimates to Account Executives to establish a coordinated system of profitable selling prices in tune with industry standards. Support Department as needed as directed by Estimating Manager.

You will be responsible for business generation of Retailers and/or CPG’s. As a Business Development Manager for RTC, you will be accountable for achieving maximum market penetration of RTC products and services.  This will include a combination of prospecting for new customers and/or growing sales of existing accounts.  Your customer targets will be established by you and Sales Management based on factors including, but not limited to location, expertise, availability, and contacts.

The purpose of this role will be to furnish timely estimates of Prototypes to Program Managers and Account Executives.  Provide information and consultation to assist the project development effort by making recommendations where appropriate to lower cost.  Maintain comprehensive product knowledge of items estimated.

Our Model Makers are craftspeople who turn concepts into reality. As a skilled member of the model shop team this position focuses on fabricating custom store fixtures and cabinetry.  These prototypes are used by RTC to acquire new retail clients and service existing clients.

The  Inside Sales Rep is responsible for growing the sales of RTC's world class Proprietary Products to North American retailers and brand companies that are not serviced by RTC's outside Account Managers. These selling efforts will be achieved primarily over the phone.

Under general supervision, performs a variety of maintenance duties and support activities to assure the facility is maintained and operated in a safe and efficient manner.

Our Model Makers are craftspeople who turn concepts into reality. As a skilled member of the model shop team this position works on small and large POP Display and retail fixture prototype projects and higher volume project.  These prototypes are used by RTC to acquire new retail clients and service existing clients.

The Financial Analyst- Planning & Analysis will lead the US operating and capital annual budget and periodic forecast process.

Development Project Manager is all about the details: tasks, resources, deadlines, accuracy and coordination between different process participants.

This position will be responsible for performing a combination AP & AR functions.

Participate in the development stage and manage the manufacturing and deployment phases of Point of Purchase displays and fixture programs, ensuring projects are completed on time, within budget and per quality expectations by employing knowledge of manufacturing processes. Document key learnings from projects.

We are seeking a highly experienced executive to lead our successful business that develops, markets and sells our shelving productivity systems, which we call RTC Ready. We work with Walmart, Target, Walgreens, CVS, Whole Foods, Albertson’s, Kroger and many of the largest retailers outside of the US. This business unit also supports our work with the beverage trade, including Coca Cola, Pepsi, Red Bull and numerous other brands. This role is a hands-on sales and marketing executive to mentor and manage a team of 30 professionals. Sales leadership is critical to the role.

Provide shipping and receiving support in an office setting.  This role is primarily involved in outgoing shipments and will also be cross trained to handle receiving.  As a member of the Building Services team, will focus on the safe and efficient receipt and deliver of both raw material and finished goods, process compliance, inventory control and recordkeeping.

This position works to protect RTC’s and clients’ best interests during field installations in North America. The position supports client needs on site, monitors installation progress and quality, informs and instructs, as well as performs day to day installation tasks that vary by project. Extensive travel is required. This position reviews delivery expectations, pick and pack accuracy, packaging success and failure, and debris isolation.

The Invoicing Accounting Coordinator is responsible for duties associated with the billing function, insuring client invoicing is completed in a timely and accurate manner.

Furnish accurate and timely estimates to Account Executives to establish a coordinated system of profitable selling prices in tune with industry standards.  Maintain comprehensive product knowledge of items estimated.

This position is responsible for working on the production lines.

Entering the receipts of incoming material after ensuring the integrity of incoming shipments arriving at RTC.

The Sr. Maintenance Mechanic/Electrician will be responsible for installation, maintenance and troubleshooting of various plant and office electrical systems, plastic and metal plumbing systems, pneumatic, hydraulic and other mechanical systems.

Hands on supervisor overseeing all aspects of the shipping docks. Continuously working to drive on-time deliveries while ensuring efficient packing and loading of orders.

Preparing packages and all documents for shipment.

Manages all Plant QA Department functions while supervising 10-25+ hourly QA Inspectors and clerical associates performing various inspections activities with Incoming Receiving, First Articles, Line/Production Audits, Warehouse Audits, Shipping Audits/Verification, Returns processing and Special Projects such as LED inspections and Graphics count verifications.

To inspect production lines to ensure products meet RTC quality standards

The Supply Chain Reporting Specialist utilizes exceptional ERP knowledge to provide support by identifying process improvements which can include writing and creating reports, automating processes, developing business analysis plans, and implementing plans.

Provide administrative support to the Plant in the area of Production.

Perform daily inventory and cycle counts

Support the warehousing department and the plant by performing timely and accurate system transactions.

This position is responsible for working on the production lines.

The Assistant Production Supervisor will be responsible for effective utilization of the workforce in the production area assigned. 
This will include utilizing all resources available to produce necessary product with the least cost to the company. Along with effectively prioritizing and managing time/resources for maximum productivity and accuracy. In this position you will supervise, train and monitor department personnel.

Working in the shipping department, reviewing sales orders and all shipping documents. Responsible for operating forklift and pallet jacks.

Support the shipping department by performing all required daily shipping transactions.

To operate a Forklift or Reach Truck.

Provide supervision support to the Plant in the area of Production. Will be responsible and have ownership of area assigned.

Supervise the daily activities of the warehouse material handlers to ensure prompt, accurate, and safe material distribution and storage on a daily basis.

Entering the receipts of incoming material after ensuring the integrity of incoming shipments arriving at RTC.

This position will work on the development of new products and rework of existing product lines, overseeing projects from concept through finalized design, coordinating all aspects in between. This position requires engineering projects beginning at the concept stage, either starting with an approved concept from the Design Team or creating an original concept using the Idea Generation Process. Work includes analyzing products, fixtures specifications and performance requirements, to develop design solutions which can be produced by industry standard manufacturing processes.