Careers at RTC

Account Services Rep

  • Job Location

    Rolling Meadows IL USA

  • Education

    College degree a plus

  • HR Contact

    Robin Yoder

  • Click to apply

Job Description

The Account Services Representative will perform a variety of order processing tasks that are time-sensitive in nature such as:

  • Coordinate complex client projects with all appropriate personnel from kick-off to shipment
  • Keep internal associates updated as to the ongoing status of projects
  • Execute logistical specifications
  • Create and maintain reports
  • Work with accounting to ensure proper invoicing 
  • Management of client specific requirements



  • College degree a plus
  • Strong computer skills including proficiency with Excel
  • Min. 3 years of customer service experience
  • Background in international shipping or logistics a plus
  • Strong verbal and written communication skills
  • Effective organizational and time management skills
  • A team player with creative problem-solving abilities
  • Have the ability to multitask in a fast-paced environment


RTC is an equal opportunity and affirmative action employer.  Women, minorities, people with disabilities (intellectual and physical) and Veterans are strongly encouraged to apply.  We are dedicated to a policy of non-discrimination in employment.  All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. 


About RTC

RTC masters the design and detail of retail, helping brands and retailers improve the shopping experience and grow their bottom line.  We design retail programs and environments, execute them globally, and build products that improve retail performance.  We provide our clients a cohesive brand experience, expanded retail presence, and consistently better results at a lower total cost.  Learn more at

Why should you consider a career at RTC?


  • Health Insurance through Blue Cross Blue Shield (choose from two PPO plans based on your deductible comfort level)
  • Dental Insurance with two plan options (both PPO Plans)
  • Benefit Value Advisor and Member Rewards (through Blue Cross Blue Shield)
  • Flexible Spending for Health and/or Dependent Care
  • Commuter Transit benefit
  • 401(K) Plan with company match (we also offer a Roth option!)
  • Life Insurance (we cover 3 times your salary to a max of $150K - you can purchase more)
  • Short-Term Disability Coverage (we'll cover this for you too - you can choose to purchase long-term disability)
  • 16 PTO Days (full year)
  • 9 Paid Holidays
  • Tuition Reimbursement


  • Fun Friday Hours - get a head start on your weekend by leaving at 2:30 every Friday (year-round!)
  • Volunteer Time Off (VTO) plus company sponsored volunteer events
  • Business casual dress code (every day)

Career Development

We encourage your professional growth and development.  We offer mentors with deep industry experience, management who will assist you in defining and realizing your short and long term career goals and a variety of opportunities for training and advancement.