We’re a global team of more than 900 retail strategists, researchers, designers, engineers, manufacturing experts, logistics orchestrators, technology specialists and program managers who help brands and retailers to reinvent their retail presence.

We grow sales by uncovering insights and translating them into experiences, environments, categories and displays that make the connection between products, people and retail space. We reduce costs by managing the complexity of large and increasingly global retail executions. And our proprietary suite of store ready solutions meet operational challenges all over the world.

Research
Strategy / Design
Prototyping
Manufacturing
Logistics
Installation
Activation
Shelf Management
storereadysolutions.com
Beverage Solutions
ecotracglides.com
Retail Technology
rtcprofitnet.com
Loss Prevention
rtcprofitguard.com

We work with marketing, design, research, sales, operations, procurement and business management professionals who value relationships based on clarity, transparency and accountability.

clients

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services

Shopper Research
Strategy Development
Design Development
Prototyping & Testing
Value Engineering
Production Planning
Global Manufacturing
Shipping & Warehousing
Installation & Maintenance
Program Management
adidas
Autozone
Advance Auto
Ahold
Albertson's
Coca-Cola
Cole Haan
Columbia Sportswear
Dairy Management
Danco
Danone
Diageo
Docker's
Dollar General
Family Dollar
FedEx
Gillette
GSK
Heb
Honeywell/Fram
Kimberly-Clark
Kraft
Kroger
Levi's
Meijer
Motorola
Nestle
Nike
Phase Eight
Philip Morris
Polar
Procter & Gamble
Rockport
Samsung
Sears
Siemen’s
Smucker's
Spyder
UGG Australia
Ulta
VF Corp
Walgreens
Walmart

RTC USA World HQ

2800 Golf Road
Rolling Meadows, IL 60008
USA
+1 847 640 2400

Offices:

  • Rolling Meadows, IL
  • Romeoville, IL
  • Bentonville, AR
  • Beaverton, OR

Contact:

Gary Cohen
gcohen@rtc.com

RTC Europe HQ

Castle Road
Sittingbourne
Kent ME10 3RN
UK
+44 1795 412 795

Offices:

  • Sittingbourne, UK
  • Moscow, Russia
  • Prague, Czech Republic

Contact:

Mark Jerram
mjerram@rtc.com

RTC Latin America HQ

701 Waterford Way
Suite 410
Miami, FL 33126
USA
+1 305 537 1800

Offices:

  • San José, Costa Rica
  • Lima, Peru
  • Mexico City, Mexico
  • Sao Paulo, Brazil

Contact:

Franko Galjuf
fgaljuf@rtc.com

RTC Asia HQ

1102 -1103 Ascendas Plaza
333 Tian Yao Qiao Road
Xu Hui District
Shanghai
China 200030
T: +86 21 6197 6197
F: +86 21 6197 6100

Offices:

  • Hong Kong
  • Shanghai, China
  • Dongguan, China

Contact:

Keith Fleet
kfleet@rtc.com

Beaverton OR USA Space Planner
HR Contact: Michele Torres
Email: apply@rtc.com
Description: Job Description: This position works with the client and the account teams to design, render, and produce space plans, elevations and construction design intents for client approvals and internal communication and control documentation. This position supports the various global account programs as well as store environment related business opportunities. The position provides control documentation for full store environment opportunities and merchandising strategy assignments. This role consults on architecturally related tasks such as site surveys, seismic, structural, lightening and flooring Daily Tasks may include, but are not limited to: · Ability to meet scheduled commitments · Store layout and construction design in AutoCad with Solidworks knowledge. · Space Plan, elevation and construction intent documentation to facilitate client decision making and develop control document approvals. · Design conceptualization Model Making · Internal design presentation and preparation · Collaboration with engineering and production team members · Collaboration and support for internal account teams
Experience: Design and planning the fixture integration into a variety of unique store environments. · Compile the construction design intents that act as control and permit documentation for the brand, retailer, fixture BOM, site preparation, installation and merchandising. · Capacity and plano-gram layout and recommendation. · Knowledge of ADA requirements where applicable. · Development of the RCP (Reflective Ceiling Plan) and floor fixture plan. · Development of the electrical plan. · Any space planning and elevation requirements. · Perform site observations and surveys. · Site survey interpretation from others. · Building code callouts and compliance considerations. · Installation direction, instructions and support. · Risk assessment and identification. · Architectural knowledge required. · Efficiency with Solidworks highly desirable. Efficiency with Sketch Up highly desireable Experience with Revit a strong complement · The ideal candidate will have the ability to produce detailed, quality work in short periods of time and will have the ability to work on multiple projects simultaneously.
Education: Bachelors Degree Required for this position

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Rolling Meadows IL USA Project Manager/Associate Project Manager
HR Contact: Michele Torres
Email: apply@rtc.com
Description: Manage the development, manufacturing and deployment phases of Point of Purchase displays and fixture programs, ensuring they are completed on time, within budgets and achieving the approved project scope. Responsibilities include but are not limited to: - Based on project scope, the development of project objectives, a work breakdown structure and a responsibility assignment matrix. - Assess each project situation, determine actions to take, and ensure implementation of corrective actions. - Complete project responsibility assignments (project cost estimates and plans). - Basic knowledge of the entire RTC project flow process - Basic assessment of risk for each project. - In-depth knowledge regarding the status of all projects under their ownership. - All department and/or company required documentation for projects under their ownership. - Creation and/or maintenance of Gantt charts and/or written communication regarding timing of requirements and/or activities to program management. - Timely communications to all relating departments with regards to, requirements, activities, completion dates, work in process, samples, etc. - Up to date knowledge regarding the cost relationship between estimated costs and actual costs for all projects under their ownership (including, but not limited to materials, labor, engineering time, design time, and manufacturing engineering time etc.). - Basic knowledge of manufacturing processes (example: metal fabrication, wood fabrication, plastic fabrication processes, printing). - Work with Purchasing to ensure on time deliveries of components and finished goods to RTC or to the customer. - Manage with other Associates to resolve time conflicts and thus ensuring that planned events occur within the projected plan. - Work with and coordinate project actions with all functional groups within the RTC organization - Coordinate activities, and possibly travel to, other RTC global facilities in the manufacture of displays or fixtures in their ownership. This can include: China, Mexico, S. America, and Europe. This will also include having regular communications outside of the normal business day (evenings or early mornings) via phone or Skype. - Full functional knowledge of the project Management module of RTC’s MRP system (LN)
Experience: Experience in Project Management or related field a plus. Must be a self-starter, able to manage multiple responsibilities, detail-oriented, computer literate, organized, resourceful, good communicator, excellent leader/manager and team player. Computer skills required include MS Excel, MS Word, and the ability the read engineering drawings. MS PowerPoint, ability to read architectural drawings and Skype preferred (but not required).
Education: Bachelor’s Degree in Business, International Business, Project Management, Engineering or other Manufacturing related area or equivalent experience.

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Associate Buyer
HR Contact: Michele Torres
Email: apply@rtc.com
Description: The Associate Buyer executes (inventory and non-inventory) purchase requests for materials and services, from Buyers and from in-house Associates. Assures proper request format (project number, item, quantity, due date, supplier), enters/submits/confirms purchase orders, completes item receipts. Supports Buyers, Senior Buyers, and Purchasing Manager on purchasing-related tasks (inventory P.O. support, supplier delivery schedule review, invoice discrepancies, etc.). Duties may include inventory P.O. entry, supplier delivery confirmation, purchasing data maintenance, meeting attendance, Eng./Ops/PM/Accounting interface, etc. Responsibilities include, but are not limited to: - Issue purchase orders and communicate performance expectations and general requirements to suppliers. - Conduct appropriate follow-up for open PO’s (order acknowledgement, expediting, delivery verification, maintenance of back orders, requests for pickups, receipts, material movement, keeping standard costs up-to-date, maintain PO dates, etc.) - Assist/Resolve invoice discrepancies. - LN System Maintenance. - Assist/Provide disposition on NMR items after reviewed by Buyer. - Assist Estimating Department in preparation of estimates, as required. - Monitors MRP reports to recommend that items are purchased in a timely manner to meet customer orders and satisfy stock levels. - Monitor actual costs vs. estimated costs. - Special projects as assigned.
Experience: Minimum 1 year direct purchasing experience required. Experience preferred working with an off-shore supply base, primarily within (but not limited to) China and Taiwan. Organized, takes initiative, good negotiation skills, detail oriented. Excellent expediter and problem solver. Inventory control background, team player and very good communication skills.
Education: Bachelor’s Degree in Business-related field preferred.

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Assistant Production Supervisor
HR Contact: Michele Torres
Email: apply@rtc.com
Description: The Assistant Production Supervisor is responsible for the optimum utilization of the work force in the production department and for the effective use and maintenance of all manufacturing equipment and facilities associated with production. -Supervise and train department personnel and discipline when required. -Evaluate and recommend changes/improvements in the manufacturing and production operations. -Work with Production Manager to ensure production orders are completed on a timely basis. -Review bills of materials and shop orders for accuracy. -Record production and prepare line layout sheet as jobs are produced. -Ensure direct and indirect labor is reported accurately and promptly for payroll and cost accounting purposes. -Responsible for safety and housekeeping in the department.
Experience: Strong communication, multitasking and Microsoft Office skills. Must work well with associates in a team environment. Experience with MRP/ERP system preferred.
Education: Degree in manufacturing, engineering or business or 1-2 years equivalent experience.

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Chief Facilities Engineer
HR Contact: Michele Torres
Email: apply@rtc.com
Description: BASIC FUNCTION: The Chief Facilities Engineer will maintain, repair and troubleshoot the facilities at the Rolling Meadows location, including the HVAC, renovation of building and building operating systems. ESSENTIAL FUNCTIONS: · Operate, maintain, troubleshoot and repair facility related systems including HVAC, plumbing, sewer and electrical · Monitor and operate building automation system. · Create, plan, track, and execute preventative maintenance programs. · Receive, assign, track and administer work requests through internal work order system. · Perform repairs including repairing or replacing fans, motors, filters, minor plumbing, building operating systems and electrical. · Perform renovations and employee moves. · Investigate facility related technologies and suggest systems improvements. · Perform general maintenance to all systems, such as testing fire alarms as required. · Assure compliance with all building and safety, environmental and fire codes. · Main emergency contact with village and utility officials · Maintain building key system. · Work with outside vendors to obtain estimates for building repairs or maintenance and ensure work is done properly. · New Equipment installation. · Generate ideas for capital improvements. · Run and terminate phone/data wiring and devices. · Respond to requests from building occupants. · Supervise Maintenance Technician and Building Engineer. · Oversee shipping/receiving department at Rolling Meadows.
Experience: At least 10 years of facilities experience, good interpersonal skills, stationary engineer license a plus, air conditioning service certificate a plus, good mechanical plumbing and skills, knowledge of blueprinting reading, previous experience working with chillers and boilers

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Production Planner
HR Contact: Michele Torres
Email: apply@rtc.com
Description: Responsibilities · Manage the output reports of MRP to create the appropriate production orders to support the MPS · Create the MPS (Master Production Schedule) through close interaction with our sales and program management teams and by reviewing sales history. · On a quarterly basis review and update safety stocks, order quantities and ABC logic. · Coordinate and communicate with Manufacturing, Project Management, Engineering and Purchasing to ensure efficient and sufficient supply to material requirements on a daily basis. · Work with Manufacturing on a daily basis to manage shop priorities, part shortages and capacity conflicts. · Should have experience working in both MTS and MTO environments and be able to help determine the proper planning and execution approach to a variety of part supply situations. · Create reports to show imbalance and provide recommendations to related teams to adjust resources to balance existing and planned workloads against available material supply. · Review shortage reports to ensure materials arrive in a timely manner to meet production requirement. · Perform other duties as assigned.
Experience: Must possess strong knowledge of ERP / MRP systems and have worked 3 to 5 years in planning, coordinating, scheduling, inventory management and/or production control. · Possess ability to read Bills of Material and manufacturing drawing documents. · Must have experience using Microsoft Office programs. · Possess good mathematical and analytical skills. · Highly effective communication and interpersonal skills. · Must have ability to multi-task, able to take independent action, and problem solve. · APICS certification a plus.
Education: Bachelor’s degree in Operations or business related field.

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Design Engineer
HR Contact: Michele Torres
Email: apply@rtc.com
Description: · Engineer project from approved concept to production. Analyze product or equipment specifications and performance requirements, including mechanical problems, to develop design solutions which can be produced by industry standard manufacturing processes. Essential Functions · Prepare detailed drawings, assembly drawings, project specifications and bills of material. · Provide technical information concerning manufacturing/processing techniques, materials, properties and process advantages and limitations which affect design cost, lead time or other pertinent factors. · Statistical process control including assisting with quality control plans and function and validation testing. · Collaborate with Industrial Design, vendors and production resources to resolve design/manufacturing issues and develop design direction. · Create BOMs and part number assignment per manufacturing processes required. · Provide necessary technical documents for recording, filing and distribution.
Experience: Minimum 5 years of relevant engineering experience. · Proficient in SolidWorks. · Knowledge/experience with any or all of the following materials/processes: wood, sheet metal, weldments and plastics (including fabrication, vacuum forming and injection molding). · Understanding of methods and techniques of dimensions and tolerance. · POP experience a plus.
Education: Degree in Mechanical Engineering or equivalent experience.

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Project Manager
HR Contact: Michele Torres
Email: apply@rtc.com
Description: At RTC we grow sales by uncovering insights and translating them into experiences, environments, categories and displays that make the connection between products, people and retail space. We reduce costs by managing the complexity of large and increasingly global retail executions, and our proprietary suite of store ready solutions meet operational challenges all over the world. The Project Manager is responsible for ensuring projects are completed on time, within budgets and achieving the approved project scope.
Experience: Essential Functions: · Based on the Program Managers direction, development of project objectives, a work breakdown structure and a responsibility assignment matrix. · Assess each project situation, determine actions to take, and ensure implementation of corrective actions. · Complete project responsibility assignments (project cost estimates and plans). · Basic assessment of risk for each project. · In-depth knowledge regarding the complete status of all projects under their ownership. · Creation and/or maintenance of Gantt charts and/or written communication regarding timing of requirements and/or activities to program management. · Timely communications to all relating departments with regards to, requirements, activities, completion dates, work in process, samples, etc. · Basic knowledge of manufacturing processes. · Manage other Associates to resolve time conflicts and thus ensuring that planned events occur within the projected plan. · Work with Purchasing to ensure on time deliveries of components and finished goods to RTC or to the customer. · Manage with other Associates to resolve time conflicts and thus ensuring that planned events occur within the projected plan. · Full functional knowledge of the project Management module of RTC’s MRP system (LN) Minimum three years of experience in Project Management or related field. · Self-starter; able to manage multiple responsibilities. Detail oriented, computer literate, organized, resourceful, good communicator, excellent leader/manager and team player. Minimum three years of experience in Project Management or related field.
Education: Bachelor’s Degree in Project Management, Materials Management, Engineering or other Manufacturing related area or equivalent experience.

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CNC Programmer( Model Maker)
HR Contact: Michele Torres
Email: apply@rtc.com
Description: BASIC FUNCTION: Qualified candidates will be responsible for assisting in and managing the programming and the operation of the team's CNC machines within the department PRINCIPAL DUTIES AND RESPONSIBILITIES: · CNC experience along with a proficiency in Auto Cad. · Working knowledge of Solid Works. · Solid knowledge of various materials and their unique characteristics. · Experience must be weighted towards plastics and wooden materials but also possessing knowledge of metal. For example steel, aluminum and brass. · Individual must have the skill to break down a project to become machine ready and to visualize practical assemblies. · Strong math skills and mechanical aptitude is a must. · Candidate must be a self-starter with strong communication skills, the ability to remain flexible and the depth to be innovative.
Experience: Knowledge of Auto Cad · 3/5 years’ experience in fabrication ( Machine operation/ Maintenance ) · The ability to read engineering drawings · Good math skills · Strong computer skills · The ability to operate within a multifaceted development team.
Education: College Degree Preferred

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Associate Program Administrator
HR Contact: Michele Torres
Email: apply@rtc.com
Description: Lead and facilitate projects through internal operational areas – from design, engineering, estimating, and prototyping into production. Responsible for the coordination and execution with team members and cross-functional teams to meet timelines. Coordinate communication, prioritization and problem resolution. Will support Program Manager and other team members as needed in a variety of capacities, including leading meetings, processing work requests, creating/maintaining timelines, special assignments, etc. Will have direct client contact. Daily Tasks may include, but are not limited to: · Managing deliverables related to development process · Meeting with internal and external clients regarding projects: Scope of work, timeline deliverables, owners, etc · Communicate details related to prototype reviews · Open and track projects · Provide weekly update on projects they are managing
Experience: 3-5 years of previous client or customer service experience Organized and detail-oriented with the ability to manage multiple responsibilities and projects, work independently · Effective communication skills · Strong interpersonal skills to work well in teams and to communicate with client both verbally and via email · Able to lead meetings · Good risk management skills: Ability to identify potential risk and communicate accordingly · Proficient with ERP systems and Excel Ability to travel
Education: : College degree preferred.

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Shanghai CHINA Program Manager
HR Contact: Anny Tao
Email: atao@rtc.com
Description: Role objectives 1. Oversee and manage all projects to achieve successful delivery 2. Allocate appropriate resources to achieve success within operational budget constraints 3. Maintain regular correspondence with the customer to ensure complete service satisfaction is achieved Job description / responsibilities · Be the prime point of contact for all matters and activities relating to the program · Prioritize work and projects to best serve the needs of the customer · Manage all project activities to ensure best outcomes and within expectation and current Service Level Agreements with the customer · Manage customer expectation and all key communication activities · Mentor the team and assist as necessary to ensure the best outcome is achieved · Ensure accuracy of all quotes, master price lists, client responses · Escalate as necessary matters that are likely to impact on performance and RTC its reputation. This is to be achieved in a timely matter so the situation can be resolved without the customer being affected · Review systems and processes to achieve greater efficiencies - both financially and resource utilization · Ensure proactive and constructive dialogue is maintained with other key areas of the business such as; finance, logistics, manufacturing etc. · Review team performance, individual performance and identify areas for training and improvement as appropriate
Experience: Fluent in English. -5 years minimum proven track record of retail environment, POP/POS, or related industry, at a management level. - Multi-culture versatile with good methodology, synthesis, planning and negotiation skills;- Minimum 5 years in management position;- Proven management experience in the field of operations;- Proven track record of performance and delivery;- Excellent communication and inter-personal skills; - Credible, accountable and responsible;- Previous experiences in shop display fixture are preferred.
Education: Bachelor degree or above

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Key Account Manager
HR Contact: Anny Tao
Email: fzhou@rtc.com,atao@rtc.com
Description: Responsibilities- Manage all account activities and personnel involved in account services and sales; -Translate retail designs in to delivered and functioning stores, meeting the design requirements of the brand/retailer.- Responsible for the achievement of target set for accounts;- Improve current account performances and develop new accounts;- Manage, motivate, support and lead account services staff, coaching staff to achieve set objectives and prepare future account service managers;- Provide leadership to the operations of the team and focus on the company's strategic goals;- Establish performance goals for team under responsibility and monitor performance on a continual basis;- Assist director to develop effective strategic sales plans and offer through market analysis, market trends, competition follow up, identification of new development opportunities, etc;- Negotiate with clients and visit clients if necessary;- Liaise and build strategic relationship with key clients;- Conduct business reviews with clients, suggest strategies.
Experience: Qualification/Requirements- 5 years minimum proven track record of retail environment, POP/POS, or related industry, at a senior management level. - Fluent in English; - Multi-culture versatile with good methodology, synthesis, planning and negotiation skills;- Minimum 8-10 years in management position;- Proven management experience in the field of sales and operations;- Proven track record of performance and delivery;- Excellent communication and inter-personal skills; - Credible, accountable and responsible;- Previous experiences in shop display fixture are preferred.
Education: University graduate or above

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SINGAPORE Installation Supervisor
HR Contact: Beth Weber
Email: atao@rtc.com, fzhou@rtc.com
Description: Basic Functions: 1. Basing on the installation schedule, complete the related installations on time according to the quality standards and installation specifications. 2. Complete the store installation documents on time on request 3. Keep good relationship with the on site representative from any parties of the client side 4. Provide accurate and precise information to improve the installation work Location: 1. Mainly Singapore based, working with other function team & suppliers in Asia 2. Need to travel across Asia for on-site preview, installations and maintenance & repair management Principal Duties and Responsibilities: 1. Communicate with all the related parties, including but only clients, suppliers, and internal associates for the proper on site survey, installations and maintenance & repair works, etc. 2. Complete the on site survey, installation and maintenance & repair work according to the plan and schedule confirmed by management and clients 3. Prepare the installation documents according to the rules & regulations issued internally 4. Establish and keep good relationship with any parties related to the installations 5. Lead and manage the on site works according to our Standard Operating Procedures 6. Have clients confirm the installation with signature on the turnover sheets 7. Keep record abut all the issues happened during the on site survey, installations and maintenance & repair work, etc. And communicate with Account Manager and some other associates in the team on time both verbally and in writing 8. Keep the related parties updated and management posted for any abnormal issues during the installations, etc. 9. Complete the post installation report on time and submit to Account Manager to check 10. Complete any temporary and new works due to the occasional reason from the company and clients, and business changes, etc. Organizational: 1. Reports to Installation Manager 2. Key internal contacts: Account Manager, Customer Service Coordinator/Supervisor 3. Key external contacts: Clients and Installation Suppliers, etc.
Experience: Education/Experience/Skills: Education: College/University graduated in related field, art, decoration, building design, etc. Experience: 1. Minimum of 3 years as an Installation Coordinator or Engineer in related field 2. Experience of store fixtures installation, assembling in electric, machine & furniture, etc. and processing in mechanical, plastic & wood preferred. 3. Coordination, prior leadership and management experience is a plus. Skills: Self-starter, Detail orientated, computer literate, organized, good communicator and team player. Language: Fluent in English (both writing and talking) and Chinese (Cantonese or Mandarin), any other one or two Asian language is highly preferred.
Education: College degree or above

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Account Manager
HR Contact: Michele Torres
Email: apply@rtc.com
Description: As an Account Manager with RTC, you will be responsible for business generation of Retailers and/or CPG’s. This will include a combination of prospecting for new customers and/or growing sales of existing accounts. Your customer targets will be determined by you and Sales Management based on factors including, but not limited to location, expertise, availability, and contacts..
Experience: 1. Continually keep up-to-date with RTC’s growing portfolio of products and services so that you can effectively and professionally communicate those assets to the market. 2. Introduce all relevant products and services to your customers on a regular basis. 3. Effectively balance the advocacy of your customers’ needs while insuring that RTC’s interests and goals are always maintained. 4. Function as the primary conduit between your client and RTC. This includes leading the communication flow between all external and internal resources. 5. Work collaboratively with all support groups within RTC to optimize all phases of client deliverables. 6. Develop customer approaches and presentations. 7. Lead the coordination of resources and information to develop quotations, bids, RFP’s and other documents that commit RTC to our customers. 8. Participate in A/R collection if and when necessary and appropriate. 9. Be a student of retail environments by reading relevant publications and visiting stores on a very regular basis. 10. Contribute to corporate initiatives when circumstances call for it. III SKILLS AND ATTRIBUTES 1. Self motivated with an urgency to continually generate future business. 2. Strong Verbal and Written communications. 3. Willingness and ability to function well under stressful customer circumstances. 4. Ability to switch between macro and micro issues. 5. Willingness to be trained on a continual basis. 6. Computer literate 7. Should possess a level of technical understanding in material and processes that allows you to effectively understand and communicate with designers, engineers, model makers, logistics, client service, production, etc…. 8. Financial literacy allowing you to understand costs, pricing Experience: Min 3-5 years of outside selling success, ideally in a team-based environment; related industry experience a plus.
Education: College degree required.

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