We’re a global team of more than 900 retail strategists, researchers, designers, engineers, manufacturing experts, logistics orchestrators, technology specialists and program managers who help brands and retailers to reinvent their retail presence.

We grow sales by uncovering insights and translating them into experiences, environments, categories and displays that make the connection between products, people and retail space. We reduce costs by managing the complexity of large and increasingly global retail executions. And our proprietary suite of store ready solutions meet operational challenges all over the world.

Research
Strategy / Design
Prototyping
Manufacturing
Logistics
Installation
Activation
Shelf Management
storereadysolutions.com
Beverage Solutions
ecotracglides.com
Retail Technology
rtcprofitnet.com
Loss Prevention
rtcprofitguard.com

We work with marketing, design, research, sales, operations, procurement and business management professionals who value relationships based on clarity, transparency and accountability.

clients

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services

Shopper Research
Strategy Development
Design Development
Prototyping & Testing
Value Engineering
Production Planning
Global Manufacturing
Shipping & Warehousing
Installation & Maintenance
Program Management
adidas
Autozone
Advance Auto
Ahold
Albertson's
Coca-Cola
Cole Haan
Columbia Sportswear
Dairy Management
Danco
Danone
Diageo
Docker's
Dollar General
Family Dollar
FedEx
Gillette
GSK
Heb
Honeywell/Fram
Kimberly-Clark
Kraft
Kroger
Levi's
Meijer
Motorola
Nestle
Nike
Phase Eight
Philip Morris
Polar
Procter & Gamble
Rockport
Samsung
Sears
Siemen’s
Smucker's
Spyder
UGG Australia
Ulta
VF Corp
Walgreens
Walmart

RTC USA World HQ

2800 Golf Road
Rolling Meadows, IL 60008
USA
+1 847 640 2400

Offices:

  • Rolling Meadows, IL
  • Romeoville, IL
  • Bentonville, AR
  • Beaverton, OR

Contact:

Gary Cohen
gcohen@rtc.com

RTC Europe HQ

Castle Road
Sittingbourne
Kent ME10 3RN
UK
+44 1795 412 795

Offices:

  • Sittingbourne, UK
  • Moscow, Russia
  • Prague, Czech Republic

Contact:

Mark Jerram
mjerram@rtc.com

RTC Latin America HQ

701 Waterford Way
Suite 410
Miami, FL 33126
USA
+1 305 537 1800

Offices:

  • San José, Costa Rica
  • Lima, Peru
  • Mexico City, Mexico
  • Sao Paulo, Brazil

Contact:

Franko Galjuf
fgaljuf@rtc.com

RTC Asia HQ

1102 -1103 Ascendas Plaza
333 Tian Yao Qiao Road
Xu Hui District
Shanghai
China 200030
T: +86 21 6197 6197
F: +86 21 6197 6100

Offices:

  • Hong Kong
  • Shanghai, China
  • Dongguan, China

Contact:

Keith Fleet
kfleet@rtc.com

Beaverton OR USA ID/Retail Designer
HR Contact: Eileen Kaser
Email: careers@rtc.com
Description: RTC design Associates participate in the entire development process, from brainstorming sessions to the installation of our products. Our growing client list includes leaders in every retail market, from apparel to electronics to food, drug and mass. Our Portland office has an opportunity for a designer with retail experience. If you thrive in a fast paced atmosphere, enjoy working with clients and want a job that is different every day, this may be the position for you. In this position you will work on many facets of the design process including 3D designs for store fixtures using Solidworks, renderings for clients using 3D Studio Max and interior layouts in AutoCad. In addition to working with our Portland Design staff, you will have the opportunity to work with Designers in our Chicago office. RTC encourages professional growth and development. We offer the opportunity to work with a talented design team, current technology, and management who helps you define and realize your career goals.
Experience: To be considered for this position you should have at least 3-5 years of design experience, including a blend of ID, interior design and graphics. Your computer rendering experience should be versatile, including programs such as Solidworks, 3D Studio Max, Adobe Creative Suite, AutoCad and Sketchup. In this position you will also travel to store sites and our Chicago office 10% of your time. Please send portfolio samples with your resume.
Education: Design Degree preferred.

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Associate Program Administrator
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Associate Program Administrator assists the Account Manager by managing the day-to-day tasks for client roll-out projects and orders. Will have the responsibility of assigned projects and interacting with regional and corporate RTC resources. Daily Tasks may include, but are not limited to: - Managing tasks related to a multitude of client programs. - Time management for project deadlines - Write up work requests - Track orders - Enter proposals/quotes - Fixture take offs from floor plans - Submit PO request for vendors
Experience: - 3-7 years of experience managing client projects and programs in the retail environment. - Experience with shipping, pick and pack and ERP systems preferred. - Ability to interpret architectural and engineering drawings a plus. - Proficiency in MS Excel, Word and PowerPoint required. - Ability to work well in teams as well as independently.
Education: High School Diploma or GED required. Bachelor's Degree preferred but not required.

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Hong Kong Installation Manager of Hong Kong
HR Contact: Anny Tao
Email: fzhou@rtc.com, atao@rtc.com
Description: Job Description: 1. Manage and resource installation/survey teams to achieve the delivery of all RTC programs to our customers’ expectations and within budget 2. Train and manage teams to achieve excellence and 100% delivery in all activities 3. Communicate appropriately to develop a team culture and supportive network 4. Plan for growth with a sound understanding of RTC’s future needs – both from a customer’s perspective and from RTC’s commercial objectives Responsibilities: ·· Understand all of the programs ensuring the teams know exactly what is required to complete 100% delivery · For all new programs/fixtures ensure you and the team understand the requirements and train accordingly – or arrange training as appropriate · Resource appropriately to meet the demands of the programs- within budget and on time. Communicate appropriately with the Customer Service team and external resources to achieve complete support and satisfaction · Review site survey and install reports to determine and resolve areas of risk – before they are sent to the client · Oversee installs as required to achieve delivery expectation · Ensure all reporting is completed on time and the quality is to agreed standards · Communicate appropriately with the Customer Service team and other RTC team members to ensure clear understanding of current and future requirements are being met
Experience: · 5 years minimum proven capability and experience in retail installations / construction environment · Ability to travel widely and frequently across Asia Pacific · Commercial and customer focused · Exceptional man management skills · Excellent communication and technical skills · Must be fluent in English and Mandarin · Ability to manage large complex projects · Interest to participate in many areas of business
Education: College or above

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Miami FL USA Business Systems Analyst – Latin America
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: This individual will own the delivery of systems and business processes needed to support our business units working in Latin America. Specifically, they will assist in the delivery of various software solutions utilized by the organization in its delivery of customer goods and services. This individual will provide business process and technical expertise to ensure application software problems are resolved in a timely manner and in alignment with the operating units. Exceptional problem solving skills are required to assist the business and its users in resolving challenges the organization faces in servicing our customers. Responsibilities include, but are not limited to, the following: - Work with operations and financial teams to develop and optimize current business processes. Will need to have an understanding of regional and country specific requirements ranging from financial requirements through export/import of goods. - Assist with daily administration of ERP system (SAP) including maintenance of user accounts, device control, menu access security, and running of scheduled batch jobs. Identifying and evaluating new functionality is a key function of this position. - Front line support for users to assist them in effective use of the application, resolving application problems, and coordinating escalation issues with ERP vendor (SAP), customer applications, and/or third party solution providers. - Manage all desktop solutions and assets to ensure hardware/software is functioning properly and appropriately licensed. - Coordinate and manage external consultants as required. - Ability to travel throughout the region as required (Peru, Brazil, Mexico) 60% travel anticipated. Standards of Performance: - Alignment of the business processes with the application is critical to this position’s success. - Ensure all problems and requests and handled on a timely basis. - Ensure system availability with minimal downtime and no loss of data. - Ensure data integrity and access security to protect company data. - Make recommendations to improve current processes by expanding or modifying the use of ERP or custom applications.
Experience: - Must be computer oriented with experience working with various application systems, experience implementing and/or working with ERP packages a must. - SAP experience a plus. - Must be familiar with business practices possessing a solid understanding of Order to Cash, Procure to Pay cycles and Inventory management practices. - Excellent Microsoft Office skills specifically Excel. - Demonstrated hands on experience in administering application software as well as project management skills. - Must be highly motivated, curious, and enjoy working in a fast-paced environment. - Individual must have excellent communication skills, this is essential to success, fluent in Spanish and English.
Education: Bachelor of Science with Major in Information Systems, Business Administration, or Accounting

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Regional Finance Manager-Latin America
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Regional Finance Manager will have responsibility for Accounting, Finance and Treasury related to Latin American operations. Activities being managed include the preparation of fiscal plan proposal and execution, relationships with banks, tax planning, accurate preparation of consolidated financial statements, internal conrols for investments, expenses and policies, tax planning and external audit process. Will oversee compliance with required accounting standards and government regulations.
Experience: Must be able to travel throughout Latin America 25%-50% of the time. Candidates will demonstrate strong knowledge of generally accepted Accounting principles and at least 5 years experience in a Latin America regional finance position with responsibilities relevant to this job description. Must be bilingual (Spanish/English) with fluency in Portuguese a plus.
Education: Requires degree in Business Administration and prefer MBA or equivalent.

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Regional Accountant-Latin America
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Regional Accountant-Latin America will have constant coordination with accountants in all Latin American operations, while ensuring the correct use of Accounting Guidance and Principles, as well as corporate accounting policies and procedures. Responsibilities include, but are not limited to: - RTC LA: book keeping, invoicing, issuing purchase orders, and issuing quotes. - Reviewing monthly financial statements of Mexico, Costa Rica, Peru and Brazil. - Consolidation of monthly regional financial statements and preparation of reports. - Monthly financial reports for clients. - Issuing payment receipts to suppliers. - Preparing in the bank system, the information for international wire transfers. - Supplying information to external audits. - Filing of accounting documents. - Preparing/assisting with information requested by RTC US.
Experience: - At least 5 years of relevant experience. - Fluent in both English and Spanish; Portuguese also preferred. - Excellent interpersonal skills. - Analytical and fast learner. - Effective verbal, written and listening communication skills.
Education: Bachelor’s degree in Accounting.

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Rolling Meadows IL USA Model Maker
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: RTC seeks a model maker to develop prototypes for our retail and brand clients. This person will work with internal client contacts, designers and engineers in a team environment to develop creative solutions. This is an opportunity to use state of the art equipment and work with a diverse range of materials, such as plastics, wood and metals. Responsibilities include painting, finishing, light duty machining, metal and wood work, plastic fabrication, reading blue prints and working with CNC equipment.
Experience: Prior experience in industrial model building, prototype design, carpentry, plastic fabrication or CNC. Good working knowledge of related materials and equipment. Ability to read blueprints.
Education: Degree in model making or equivalent preferred.

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Senior Financial Analyst
HR Contact: Jean Carlson
Email: jcarlson@rtc.com
Description: This is a great opportunity for a hands-on Financial Analyst to work as a dedicated resource and partner within a business unit. This role will perform financial, statistical and operational analysis and support management to drive financial performance. There are broad financial responsibilities, with specialized focus on the clients within this business unit. Some of the duties will include: - provide decision support as subject matter expert on financial matters - lead and foster ongoing process improvements related to metrics, forecasting, and annual business plan processes - prepare complex financial reports, compiling and interpreting the data for the purpose of making recommendations and driving decisions - monitor inventory purchases and usage, establish and maintain inventory obsolescence reports - create and maintain product standard costs, period closing process in ERP system related to production and inventory activity
Experience: - At least 7 years of related experience, preferably prior financial analyst supporting a business unit - Must be analytical and detail-oriented, able to make decisions, solve problems and respond to inquiries with limited supervision - Must be proficient in Excel, Report Writing and ERP systems. - Must possess strong oral and written communication skills
Education: Bachelor’s Degree in Accounting or Finance required.

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Design Engineer
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Design Engineer is responsible for engineering a project from approved concept to production. This includes analyzing product or equipment specifications and performance requirements, including mechanical problems, to develop design solutions which can be produced by industry standard manufacturing processes. Other duties include: - Prepare detailed drawings, assembly drawings, project specifications and bills of material. - Provide technical information concerning manufacturing/processing techniques, materials, properties and process advantages and limitations which affect design cost, lead time or other pertinent factors. - Statistical process control including assisting with quality control plans and function and validation testing. - Collaborate with Industrial Design, vendors and production resources to resolve design/manufacturing issues and develop design direction. - Create BOMs and part number assignment per manufacturing processes required. - Provide necessary technical documents for recording, filing and distribution.
Experience: Minimum 5 years of relevant engineering experience. Proficient in SolidWorks. Knowledge/experience with any or all of the following materials/processes: wood, sheet metal, weldments and plastics (including fabrication, vacuum forming and injection molding). Understanding of methods and techniques of dimensions and tolerance. POP experience a plus.
Education: Degree in Mechanical Engineering or equivalent experience.

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Senior Design Engineer
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Senior Design Engineer is responsible for engineering a project from approved concept to production. This includes analyzing product or equipment specifications and performance requirements, including mechanical problems, to develop design solutions which can be produced by industry standard manufacturing processes. Other duties include: - Assist as a mentor and project leader to Associate Design Engineers. - Run multiple large scale projects autonomously. - Prepare detailed drawings, assembly drawings, project specifications and bills of material. - Provide technical information concerning manufacturing/processing techniques, materials, properties and process advantages and limitations which affect design cost, lead time or other pertinent factors. - Statistical process control including assisting with quality control plans and function and validation testing. - Collaborate with Industrial Design, vendors and production resources to resolve design/manufacturing issues and develop design direction. - Create BOMs and part number assignment per manufacturing processes required. - Provide necessary technical documents for recording, filing and distribution.
Experience: Minimum 10 years of relevant engineering experience. Proficient in SolidWorks. Knowledge/experience with any or all of the following materials/processes: wood, sheet metal, weldments and plastics (including fabrication, vacuum forming and injection molding). Understanding of methods and techniques of dimensions and tolerance. POP experience a plus.
Education: Degree in Mechanical Engineering or equivalent experience.

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Senior Communications Designer
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Senior Communications Designer will provide a high level of strategic thinking, creative innovation and experienced leadership to the communications group and the overall agency team. He/she will be responsible for developing strategically founded conceptual communication programs through to production artwork. The Senior Communications Designer will interact directly with the Customer Business Development (CBD) and Design teams as well as take an active role with our clients. He/she will be a self-starter who possesses the initiative, pride and work ethic to see projects through from inception to completion.
Experience: Required Performance Skills: - Project planning - develop appropriate project plans and budgets. - Project leadership - ability to manage multiple projects, budgets, timelines and clients; demonstrate strong collaboration, communication and organizational skills. - Willingness and ability to work hands on, as much an individual contributor as a working team leader. - Show initiative in completing assigned projects from vision to concept development through prototype and final production art. Required Design Skills: - Strong software skills in latest versions of InDesign, Illustrator and Photoshop. Knowledge of printing processes and production a must. Microsoft Office software proficiency a plus. - Excellent concept and design sense. Ability to create and manage content (illustration, photography, copy writing and editing). Grasp subtle relationships between branding and visual design to assure appropriate consistency across mediums. - Possess ability to conceptualize, design and present multiple ideas with frequency and ease. - Must have an acute attention to detail and ability to understand and address client requests. Required Production Skills: - Must have substantial understanding of final art for production to assist client services and project management group prepare for prototype and final production. - Ability to make educated recommendations for reproduction processes and materials for prototype and final production - Manage various vendor relationships to produce cost effective, time efficient and production quality prototype materials. Required Qualifications: - 8-10 Years industry experience in retail communications, promotional marketing, advertising, or graphic design. - Design experience with many of the mediums in which this individual will be expected to work: packaging, advertising, display graphics, point of sale, collateral, sales support materials, trade show and exhibit, and interactive web design and graphics
Education: BA in Visual Communications Design.

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Director of Marketing
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Director of Marketing will be accountable for developing, driving and executing major marketing initiatives at RTC. Responsibilities include marketing communications, navigating the agency landscape, new product campaigns, strategic planning and budget management. Will work closely with RTC global leaders to develop effective marketing campaigns. Will support the marketing efforts of North America and our global regions, in coordination with the commercial teams in those regions. Reviews and develops a variety of materials relating to marketing strategy, marketing communication, market research, storytelling and new product launches. The Director will create innovative ideas that bridge web, creative, and digital media and communication to provide solutions that are based on client and consumer insight and in alignment with overall sales and business development strategies. Under the direction of Global Product Services the Marketing Director will be accountable for: - Leading the development and positioning of an integrated brand strategy, including market research, new product launches, and communication for business groups, and in coordination with regional commercial teams. - Defining, articulating, and executing an integrated marketing program for RTC’s brand including: advertising, branding, promotions, PR, retail programs, digital marketing, merchandising, media initiatives and RTC’s website. - Managing successful relationships with internal departments and external partners (Clients, Agencies, Media Co.). - Creating a high performance marketing focus by influencing and mentoring a cross organizational team of Design, Account Management and Product Development functions. - Developing and implementing, in conjunction with sales, effective marketing campaigns. - Influencing design activities to ensure that product presentation and designs meet brand aspirations. - Deep understanding of shopper marketing – have worked on either client side or at an agency where developed shopper insights, and shopper research were woven into marketing strategies. - Ability to work on multiple independent strategic marketing initiatives with minimal supervision. - Managing promotional activity for Ecommerce site, and working alongside V.P. of sales. - Planning, preparing, and delivering presentations at trade shows, conferences and industry events and generating white papers on relevant topics. Responsible for event management from implementation through execution. - Collaborating on budget/prioritization of the marketing spending.
Experience: - Minimum of 7 to 10 years of progressive experience in areas such as marketing communication, marketing at retail, marketing consumer products, etc. - Global expertise – has worked with regions outside the US to influence work. Global travel required. - PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Notes); and other applicable applications. - Collaborative, versatile, candid, good listener with sensitivity to multiple styles and perspectives, and who is able to build and foster strong relationships with diverse constituencies. - Creative and innovative in seeing new opportunities and open to constructive feedback. - Hands on leader with a proven ability to work in an entrepreneurial, fast paced, and client centric environment. - Storytelling - Via presentations and white papers this person needs to be able to tell stories that facilitate discussion and lead to an end-state vision of what’s possible. - Passionate, committed and must possess the ability to create a sense of ownership and urgency . - Well-developed verbal, written, management and facilitation skills.
Education: Bachelor’s degree in Marketing; MBA strongly preferred.

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Account Services Representative
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Account Services Representative supports Account Managers by maintaining the internal systems that are required for production, shipping, and invoicing of the product. Inside contact for all customer inquiries regarding shipping and distribution information. Essential Functions: - Conference with the client and/or Account Manager on the project/program along with desired goal and required specifications for shipping and invoicing. Communicate order and shipping requirements as well as invoicing requirements to internal departments. Follow up daily with Account Managers on outstanding issues. - Update internal Associates as to the ongoing status of projects and orders. - Assist Account Manager in obtaining necessary signatures from Sales Management. - Open new project numbers and prepare kick off packets. - Client contact via phone for orders, to resolve problems and answer questions. - Review specific invoices prior to them being mailed. - Interact with project management and other departments regarding status of all orders. - Assist in inventory monitoring process via LN and develop inventory reports if needed. Ensure adequate levels of production are maintained. Discuss with Account Manager or client. - Look up and check part numbers, inventory, customer shipping, shipment tracing and invoicing requirements, prices and enter orders. Format customer supplied shipping addresses, review address codes and submit using LN upload prior to order entry. - Supply the necessary reports to the Account Managers and/or customers regarding inventory levels, production, and shipments. - Shipping: Follow-up with shipping department on all past due orders. Coordinate shipping of replacement parts. Assist in preparation and shipping of samples. Coordinate shipping of prototypes. Prepare international shipping documents as necessary. Provide a spreadsheet of addresses, sales orders and instructions for rollouts and prioritizing shipments. - Manage returns which includes providing written direction to clients and adjusting order. Follow up with receiving, prepare credit, constant follow up with accounting to process credits. - Assist in receiving customer materials, verify part numbers and quantities. - Coordinate and attend meetings.
Experience: - Computer proficiency, including MS Office (Intermediate Excel required). - Prior customer service experience required. - Understanding of manufacturing. - Good communication skills-written and verbal. - Good organizational skills. - Team player.
Education: Bachelor’s Degree a plus, but not required.

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Tax Manager
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Tax Manager is responsible for compliance, planning, and audits of income tax, sales and use tax. This individual will also assist with the development of tax strategies, policies, and procedures. Essential Duties and Responsibilities: 1. Manage the sales and use tax function to ensure all state and local returns and payments are filed timely and accurately. 2. Monitor changes in federal, state and, local tax legislation and rates, incorporate changes into monthly procedures and analyze impact on business. 3. Manage audits, including relationship with auditors, defending tax positions seeking diminished tax assessments. 4. Manage personal property deadlines and ensure that fixed asset information is analyzed for diminished tax basis opportunities. 5. Utilize expertise to facilitate strategic tax planning, achievement of business objectives, and suggesting tax saving opportunities. 6. Manage the completion of monthly accounting responsibilities including the reconciliation of tax accounts. 7. Support Company Tax Management with technical review and strategy for various business initiatives and transactions. 8. Coach team to respond verbally or via written communication in a manner that diminishes tax assessments.
Experience: - 10 or more years of experience in public accounting or internal tax department including global audits, compliance, and planning. - Experience with privately held companies, preferably S- Corporations. - Ability to explain complex finance/accounting concepts in layman terms to non-financial managers and Associates. - Willingness to assume responsibility for key projects. - Exceptional interpersonal and organization skills with high attention to detail. - Proficiency in Microsoft products.
Education: B.S. in Accounting or Finance. Master’s Degree in Taxation.

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Program Coordinator
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: BASIC FUNCTIONS: This position assists the Store Ready Solutions (SRS) Group in managing various aspects of RTC’s proprietary product offerings. Working with all SRS Associates, this position will provide invaluable support including creating, analyzing and maintaining client planogram information, SRS sample product availability, SRS showroom and development lab maintenance, inventory management of promotional materials, support and tracking of promotional and marketing initiatives, maintenance of patent portfolio as well as creating and expediting inter-company work requests from shared corporate resources. ESSENTIAL FUNCTIONS: 1) Create and analyze client planograms with the purpose of determining SRS product compatibility to help crystalize potential client sales opportunities. 2) Maintain SRS samples and coordinate shipments of parts and components per client or internal requests. 3) Maintain product sales kits and general presentation components. 4) Participate in set-up and maintenance of SRS trade show fixtures and displays for industry related conventions. 5) Work with SRS Associates to create work requests and coordinate projects internally from beginning to end. Includes working with estimating, design, engineering, model shop, MEs, shipping and account services. Track and monitor performance against formal product development plan. 6) Participate in coordinating and installing existing and development product category testing at client sites. 7) Work with Product Managers to assist with the production of promotional materials needed to support the SRS brand efforts and strategies. 8) Maintain RTC’s patent portfolio. Includes auditing invoices from patent attorney and flagging documents for action needed.
Experience: · Experience with planogram software, and proficient in MS Office products including Excel, Project and PowerPoint. · Detail-oriented and organized, with the ability to manage multiple responsibilities and projects. · Good communication skills. · Must be able to travel when necessary to assist in installations at stores and/or tradeshows. · Requires a minimal amount of supervision on work performed.
Education: College degree preferred, but not required.

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Senior Industrial Designer
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: Basic Function Develop new design concepts from verbal, client meeting, and creative requests. Complete design concepts for presentation to clients or internal review. Assist in following the concept through prototype and production with design support. Essential Functions - Create design concepts: thumbnail, line drawings, color sketches and/or renderings. - Create assembly drawings – concept and/or actual. - Create part drawings – concept, prototype and/or pricing. - Manage the design of assigned projects and follow-up with account executives as to the status of projects. - Coordinate project development: review projects with fellow Associates; direct drawing activity when needed; review drawings and analyze for function, design and fit; coordinate prototype activity; issue prototype request and copy drawings; coordinate outside vendor activity when needed; coordinate prototype delivery and shipping. - CAD: Operation of main departmental design program, spreadsheets, e-mail, system network, system management and plotting/printing. - Build low resolution prototypes and volume studies. - Attend client meetings. - Contribute to concept critiques. - Ensure that design and presentation standards are maintained. Secondary Duties - Keep current on new designs and processes. - Keep current on industry trends. - Attend available seminars. - Mentor junior designers. - Design consulting – adding to projects not directly assigned to.
Experience: - Experience: Five to seven years in the design field, with relevant work. - Skills: Mechanical mindset; must be able to work independently; extremely well organized; excellent interpersonal skills; able to juggle and set priorities; flexible; team player; problem solver; demonstrate initiative; basic engineering. - CPU Skills: Proficiency in SolidWorks, Adobe Creative Suite and CAD required. Experience with 3D Max, VIZ, and/or SketchUp a plus. Working knowledge of Microsoft Office.
Education: Bachelor’s Degree in Industrial Design or equivalent

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User Interface (UI) Designer
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: Basic Function: This position will be part of a multi-disciplinary team creating innovative user interfaces (UI) for the company’s line of proprietary Android-based interactive touchscreen devices. The candidate will work closely with clients and the sales organization in the creation of application frameworks that will accomplish client goals. Will also work with software engineers within RTC to ensure they have application requirements and assets necessary to meet critical deadlines. This individual must be able to generate original concepts for each client while ensuring best practices are applied in all aspects of interface design. This position will manage multiple client and internal initiatives in a fast-paced environment. Essential Functions: · Work with clients to generate requirements for application functional intent · Communicate and discuss client design intent to the team and programmers · Create logic flow, demonstrating best practices for touchscreen navigation · Develop UI for Android-based tablet applications · Balance design communication between creative content and programming · Provide efficient and timely responses to iterative design updates with clients · Work with Software Engineers to develop standards in UI applications · Documents and manages changes to application frameworks­ · Illustrate 2D graphics for navigation design and visuals Additional Functions: · Develop best practices for application development · Continue education in interactive design
Experience: · Minimum three years of experience in Graphic Design, Multimedia App. Development or related field · Knowledge of web and app design · Basic comprehension of brand guidelines · Strong knowledge of Adobe software, specifically Illustrator and Photoshop with basic knowledge of After Effects · Basic knowledge of creative workflow and file naming conventions · Competency in design logic · Must possess clear and concise verbal and written communication skills · Use of MS Office and related programs · Experience with client interface, diplomatic in getting project requirements information · Work in a small team wearing several hats · Self-starter; able to manage multiple responsibilities. Detail oriented, computer literate, organized, resourceful, good communicator, excellent team player.
Education: · Bachelor’s Degree in Fine Arts, Graphic Design, Media Arts or other design related area or equivalent experience.

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Romeoville IL USA Assistant Production Supervisor
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: - Responsible for the optimum utilization of the work force in the production department, and for the effective use and maintenance of all manufacturing equipment and facilities associated with production. - Supervise and train department personnel and discipline when required. - Evaluate and recommend changes/improvements in manufacturing and production operations. - Work with the Production Manager to ensure production orders are completed on a timely basis while maintaining quality. - Review bills of materials and shop orders for accuracy. - Record production and prepare line layout sheets as jobs are produced. - Ensure direct and indirect labor is reported accurately and promptly for payroll and cost accounting purposes. - Responsible for safety and housekeeping in the department.
Experience: - Strong computer skills, in particular, Microsoft Office (Intermediate to Advanced in Excel). Experience with ERP systems preferred. - Must work well with all Associates in a team environment. - Strong communication and multitasking skills.
Education: Degree in manufacturing, engineering or business, and/or 1-2 years relevant experience.

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Client Logistics Coordinator
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: BASIC FUNCTIONS: - Coordinate the distribution of external plant resources and activities required to facilitate the daily production and logistical management requirements of the client program. - Monitor the ongoing production/logistics resource requirements of the client program to determine if/when additional support is needed. - Work in conjunction with the Client Production Team Leader to plan production/logistics activities in advance of the requirements to avoid overload. ESSENTIAL FUNCTIONS: - Actively participate in daily (morning/afternoon) conference calls with Client Account Services Team to review daily requirements and confirm completion of all necessary activities (production, shipping, posting, etc.). - Oversee the pick and pack, quality assurance, staging and shipping process for all new shop orders. - Coordinate with Production Supervisors and Project Managers to ensure production output is in sync with expectations. Keep Shipping Supervision advised as to progress and expected completion time. - Coordinate with Plant Quality Assurance Team to ensure QC plans are executed correctly. - Review warehousing and shipping issues on an ongoing basis to find efficient solutions. - Provide a daily “End of Day” summary to the Client Team with details regarding any open issues. - Ensure all daily LN posting requirements occur within the agreed upon timeframe.
Experience: - 2+ years of experience in logistics coordination and/or warehousing shipping experience. Must have a solid understanding of warehousing and shipping operations and experience with international shipping requirements (containers/air). Small package, LTL and TL shipping experience a plus. - Small package experience is a plus. - Solid understanding of warehousing processes and procedures. - ERP systems experience preferred. Proficiency in MS Office, especially Excel. - Strong problem solving and analytical skills; strong prioritization and organizational skills; ability to communicate at all levels of the organization and to be a team player; customer service skills; attention to detail.
Education: College degree strongly preferred; minimum high school diploma required.

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Shipping Coordinator
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: - Support the shipping department by performing all required daily shipping transactions utilizing LN system. - Schedule freight pick-ups with carriers or messenger services. - Process required small parcel shipments via UPS and Fed Ex. - Separate sales order releases, generate outbounds, prepare labels and other special documents as required by the sales order or customer. - Process shipment lines, prepare bills of lading, print packing slips. - Maintain shipping files, create and update spreadsheets and maintain customer routing history. - Communicate via phone and email with Rolling Meadows (corporate) and Plant departments daily. - Special projects and other assigned tasks. - Answer telephones.
Experience: - Must have 3 years prior clerical experience in a shipping capacity. - Must be proficient in Microsoft Excel. ERP software experience a definite plus. - Detail-oriented with solid communication skills. - Available and willing to work a flexible work schedule based on work load. This means start and stop time may change as workload changes.
Education: High school diploma or equivalent required.

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Shanghai CHINA Program Manager
HR Contact: Anny Tao
Email: atao@rtc.com
Description: Role objectives 1. Oversee and manage all projects to achieve successful delivery 2. Allocate appropriate resources to achieve success within operational budget constraints 3. Maintain regular correspondence with the customer to ensure complete service satisfaction is achieved Job description / responsibilities · Be the prime point of contact for all matters and activities relating to the program · Prioritize work and projects to best serve the needs of the customer · Manage all project activities to ensure best outcomes and within expectation and current Service Level Agreements with the customer · Manage customer expectation and all key communication activities · Mentor the team and assist as necessary to ensure the best outcome is achieved · Ensure accuracy of all quotes, master price lists, client responses · Escalate as necessary matters that are likely to impact on performance and RTC its reputation. This is to be achieved in a timely matter so the situation can be resolved without the customer being affected · Review systems and processes to achieve greater efficiencies - both financially and resource utilization · Ensure proactive and constructive dialogue is maintained with other key areas of the business such as; finance, logistics, manufacturing etc. · Review team performance, individual performance and identify areas for training and improvement as appropriate
Experience: Fluent in English. -5 years minimum proven track record of retail environment, POP/POS, or related industry, at a management level. - Multi-culture versatile with good methodology, synthesis, planning and negotiation skills;- Minimum 5 years in management position;- Proven management experience in the field of operations;- Proven track record of performance and delivery;- Excellent communication and inter-personal skills; - Credible, accountable and responsible;- Previous experiences in shop display fixture are preferred.
Education: Bachelor degree or above

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Key Account Manager
HR Contact: Grace Lu
Email: glu@rtc.com
Description: Responsibilities- Manage all account activities and personnel involved in account services and sales; -Translate retail designs in to delivered and functioning stores, meeting the design requirements of the brand/retailer.- Responsible for the achievement of target set for accounts;- Improve current account performances and develop new accounts;- Manage, motivate, support and lead account services staff, coaching staff to achieve set objectives and prepare future account service managers;- Provide leadership to the operations of the team and focus on the company's strategic goals;- Establish performance goals for team under responsibility and monitor performance on a continual basis;- Assist director to develop effective strategic sales plans and offer through market analysis, market trends, competition follow up, identification of new development opportunities, etc;- Negotiate with clients and visit clients if necessary;- Liaise and build strategic relationship with key clients;- Conduct business reviews with clients, suggest strategies.
Experience: Qualification/Requirements- 5 years minimum proven track record of retail environment, POP/POS, or related industry, at a senior management level. - Fluent in English; - Multi-culture versatile with good methodology, synthesis, planning and negotiation skills;- Minimum 8-10 years in management position;- Proven management experience in the field of sales and operations;- Proven track record of performance and delivery;- Excellent communication and inter-personal skills; - Credible, accountable and responsible;- Previous experiences in shop display fixture are preferred.
Education: University graduate or above

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Store Planning & Design manager
HR Contact: Anny Tao
Email: fzhou@rtc.com
Description: Basic Function · As an integral part of the Store Planning & Design Department, the Store Planning and Design Manager will be responsible for the leading the team and correct creation, implementation and maintenance of fixture plans, interior elevations, and details for a variety of retail environments and fixture programs. This position will link with RTC’s global design teams maintaining consistence design / drafting standards. Essential Duties and Responsibilities: · Produce high quality fixture plans, elevations, and details while adhering to project timelines and budgets. · Store Planning efforts including site survey interpretation, traffic flow, merchandising strategy, apparel capacity requirements, disability compliance and building code consideration. · Understand and communicate details of strategy, store design, merchandising, fixture design, graphic design, and branding. · Participate with cross functional teams on individual store designs by participating in periodic schematic reviews with Account Managers, Client teams, and Design Director. · Participate in client meetings as required. · Lead efforts in updating AutoCAD Templates, fixture block library & design criteria standards. · Assist Design Director in the review and approval of Fixture Engineering details, and Interior Fixture plan sets to insure the integrity and accuracy of final fixture production and installation. · Train and assist other designers on new CAD features/techniques as well as assisting with any questions concerning the use of AutoCAD software. · Quick grasp of project parameters, and deliverables · Strong written and oral communication skills · High sense of urgency with strong time management skills. Secondary Duties · Site Surveys · Installation support · Travel 10%
Experience: Experience: · 5 - 10 years, experience in drafting / interior architectural design · Must be able to work well independently and as part of a team · Self starter with demonstrated initiative · Well organized, able to prioritize work load and timelines · Great attitude and willingness to work hard; ability to take direction from a variety of team players, and resilient in the face of ever-changing client demands · Detail oriented with an acute sense of urgency Software Requirements: · Proficient in AutoCad 2011, Solid Works. · Experience with Revit, 3D Max, Adobe Creative Suite a plus · Working knowledge of Microsoft Office Suite
Education: Bachelors degree or equivalent.

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